My Subscription
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Our subscription is designed to support consistency, which is key for glowing skin and healthy hair 🌿 You choose your product, and we deliver it to you automatically at the recommended interval so you never run out of your nourishing self-care essentials. Subscribers enjoy exclusive savings, insured deliveries, and surprise treats along the way but most of all, they see results.
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Subscribing to Besque is about nourishing yourself consistently, not just buying a product now and then.
Here’s why our VIP customers choose to stay subscribed 💛
✨ Consistency brings real results
Our oils are designed to work with daily or regular use. When you stay consistent, your skin and hair have time to truly respond. In fact, 86% of women saw visible firmness after 56 days of consistent use. A subscription gently keeps you on track with your self care ritual.
🌿 Pure, natural nourishment delivered on time
Your Magic Body Oil or Hair Oil arrives exactly when you need it, so you never run out or break your routine. Each delivery is insured and protected, giving you total peace of mind.
💚 Exclusive savings and VIP care
You receive 10% off every delivery, plus surprise gifts along your Besque journey and priority VIP support whenever you need us. It’s our way of saying thank you for choosing yourself.
🌾 A ritual, not a chore
Subscribing removes the mental load. No reordering, no forgetting, just a simple, indulgent ritual that supports glowing skin, smooth texture, and stronger, shinier hair over time.
Most women subscribe because they want long term results, not quick fixes. This is about giving your body the same loving nourishment, again and again, so it can truly thrive ✨ -
Absolutely. You’re always in control of your Besque journey. You can manage your subscription at any time through your account, including pausing or skipping an upcoming delivery if needed.
If you’re considering cancelling, we kindly ask that you reach out to our VIP Team first. We’re always happy to support you with a more personalised solution and would love to understand your feedback. This helps us continue to grow and serve our customers in the most nurturing and supportive way possible 💚 -
Yes. Payments are taken automatically before each scheduled delivery so your routine continues seamlessly, without interruptions.
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You can update your payment details easily by logging into your subscription portal here. We do ask that you reach out to our VIP team for any address changes. Please note, if your order has already processed, we are unable to update your delivery address but we can get it sorted ahead of your next delivery. 💛
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Subscription prices vary depending on the product you choose, but all subscribers receive at least 10% off every order. Our 200ml Magic Body Oil subscribers enjoy an exclusive 35% saving, making consistent self-care even more rewarding.
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Subscription discounts are already built in to give you the best long-term value. Additional discount codes usually can’t be combined with subscriptions unless stated otherwise.
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Shipping costs are clearly shown at checkout before you complete your order. There are no hidden handling fees, and all subscription deliveries are insured and protected for peace of mind 🌾
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Your first order is processed right away and dispatched according to our standard delivery times. You’ll receive tracking details as soon as it’s on its way.
Estimated Delivery Times:
UK: 1-3 Business Days
Europe & North America: 3-10 Business Days
Rest of the World: 5-9 Business Days -
Delivery frequency is aligned with how long each product lasts when used consistently. For example, our 100ml Magic Body Oil lasts around 2 weeks with daily use, while the 200ml lasts around 4 weeks. This helps ensure you see the best possible results.
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At the moment, delivery dates are scheduled automatically based on your subscription cycle. While specific days or times can’t be selected, tracking details are always provided once your order ships.
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We’re here to help 💚 Many concerns can be resolved with simple usage tips, routine adjustments, or by recommending a more suitable option. Our VIP Team will always guide you with care.
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Due to hygiene and safety reasons, we’re unable to accept returns or exchanges on opened products. If something arrives damaged or incorrect, please contact us and we’ll resolve it quickly and kindly.
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Our VIP Support Team is always here for you. Simply reach out via email - VIP@besque.co or our website contact form, and we’ll take care of everything with warmth, understanding, and efficiency 🌿
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You can login to your subscription portal here.
Product Information
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Yes - every Besque formula is made with pure natural ingredients, carefully selected without fillers or synthetic additives. We honor ancient plant wisdom in every drop, providing you with skincare that’s truly 100% natural, and deeply nurturing to your skin and spirit 🌱
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Absolutely! We believe beauty should be kind - not only to your skin, but to all living beings. Our collection is completely vegan and cruelty-free, meaning never tested on animals and free from animal-derived ingredients ✨
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Our skincare is designed to nurture all skin types - whether your complexion is dry, combination, sensitive, or mature, Besque embraces and enhances your natural glow with gentle botanical oils, antioxidants, and hydrating herbs. 💧
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To keep your beauty collection at its best, store your Besque products in a cool, dry place away from direct sunlight. That way you preserve their freshness, nutrient integrity, and luxurious scent 🪴
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Most of our products stay at their best for 6 to 12 months after opening, thanks to our pure, additive-free formulations. For exact details, check the small hourglass symbol on your product label - it shows the recommended period of use 💧
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Besque products are crafted from pure botanical oils and natural extracts. However, they are not suitable for anyone with nut allergies, as some of our formulations contain nut derived oils. If you have any known sensitivities to ingredients such as almond oil, lavender, or other plant extracts, we always recommend carefully reviewing the full ingredient list before use.
We also suggest carrying out a small patch test 24 hours before full application to allow your skin to welcome the product gently. -
Yes - with care ✨ Our formulas use lightweight, non-comedogenic oils that hydrate without clogging pores. If your skin tends to break out or feel easily irritated, we recommend starting slowly - use a small patch area first and allow your skin to adjust. And of course, stop use if you experience any reaction.
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Our Enrich Hair Oil is suitable for all hair types, including greasy hair, when used correctly. We recommend applying a small amount to the scalp and lengths twice a week, massaging gently and cleansing thoroughly afterwards. This helps rebalance the scalp rather than over-stimulate oil production.
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Yes, absolutely. Leaving the Enrich Hair Oil in overnight allows the nourishing oils to deeply support the scalp and hair follicles. Simply cleanse thoroughly the next morning for soft, refreshed hair. Once you've woke up, give it a double shampoo followed by conditioner for silky smooth hair.
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No additional moisturiser is needed. Our oils are designed to deeply nourish and hydrate the skin on their own. For best results, apply to slightly damp skin after bathing to lock in moisture and enhance absorption.
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Magic Body Oil is formulated for the body. For facial skin, we recommend products specifically designed for the face, as facial skin can be more delicate and have different needs. Our Divine9 oil is perfect for giving the face a glow!
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Allow around 5 minutes for the oil to fully sink into the skin. A small amount goes a long way, leaving your skin silky and comfortable without residue.
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Massage gently for 30–60 seconds using slow, circular movements. This encourages absorption, boosts circulation, and turns your routine into a calming self-care ritual 💛
Delivery Information
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Besque delivers with love using reliable couriers - chosen to ensure your beauty package reaches you safely:
UK (including Jersey, Guernsey & Isle of Man): Royal Mail
USA: DHL, FedEx, DHL Express
Canada: Deutsche Post, Landmark
EU & Other International Orders: Deutsche Post, Landmark, FedEx -
We aim to dispatch all orders within 24 hours, excluding weekends and holidays. Delivery typically takes:
UK: 1-3 Business Days
Europe & North America: 3-10 Business Days
Rest of the World: 5-9 Business Days -
Enjoy free worldwide shipping - automatically applied at checkout 🌍✨ Customs fees or duties may still apply in some regions.
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Yes - beauty knows no borders. We ship to over 220 countries worldwide! 🌸 Whether you're in Canada, the EU, Australia, or beyond, we're committed to delivering your skincare beauty package from the UK to your door.
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Once your order is dispatched, you'll receive a shipping confirmation email along with a tracking link. Use this link to watch your package’s journey and know exactly when your beauty arrives ✨
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If your order hasn’t arrived within the expected timeframe:
First, check your tracking info to see its current status. You can also track your order here: https://besque.co/a/track
Still stuck? Email us at hello@besque.co with your order number.
We’ll investigate and support you every step of the way.
My Account
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Creating a Besque account is super simple 🌿 Just head to our account registration page here* link here* (https://account.besque.co/) and pop in your first and last name, email address, and a secure password then we will send you an email to confirm your account. That’s it! You’ll be all set to embrace your natural glow and track your orders with ease ✨
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Luckily, our login system doesn't require a password. We will just send a code to your email address. Do keep a look out in your junk/spam mailbox for this email.
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You can update your email address and name once you have logged in by clicking "profile" - if you need to update your phone number, please contact us at hello@besque.co and we can update this for you.
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No account? No problem 🌙 You can check out as a guest anytime. That said, creating an account helps you view your order history and manage your details - plus, it makes reordering your favorites even easier! 💫
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If you’d like to step away from our marketing emails, simply click “Unsubscribe” at the bottom of any of our latest emails. We’ll miss sharing our special offers and helpful tips with you! ✨
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Want to stay in the loop with our latest offers and beauty tips? Simply scroll down to the “Stay In Touch” box on our homepage and enter your email to join our community! 🌿
Payment Information
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We make it easy to pay your way! We accept Apple Pay, Google Pay, Visa, Debit cards, and more.
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Yes, it’s completely safe to shop with us. Our website is protected with secure encryption, so your personal details and payment information stay private and safe. We partner only with trusted payment providers, so you can checkout with confidence.
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Payments can sometimes be declined due to reasons like insufficient funds, incorrect card details, or your bank flagging the transaction. Double-check your information, or contact your bank if the issue continues. 🌿
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Sign up for our marketing emails on the homepage to receive the latest offers, exclusive promotions, and tips to embrace your natural glow! ✨
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When at the checkout, you will be expected to pay in full to place your order.
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Straight away!
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Once you’re in your cart, click “Checkout.” On the new page, you can review your order, delivery address, and payment method. You’ll see a “Discount Code” box on the right-hand side - just pop your code in there to enjoy your savings! ✨
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Sadly, we don't offer PayPal as a checkout method. We have many other payment methods such as Apple Pay, Google Pay, Debit, Credit and many more!
Ordering
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Browse our collections here: besque.co/collections
🌿- Find the product that speaks to you.
- Choose your perfect size, quantity and whether you'd like this as a subscription or as a one-time purchase.
- Tap Add to Cart.
- Head to checkout and enter your details.
- Select your preferred payment method.
- If you have a discount code, pop it in before completing your order.
💌 The moment your order is placed, you’ll receive a confirmation email - and soon after, a tracking link so you can follow your Besque treasures on their way to you.
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Yes, as long as your order hasn’t been dispatched, we’re happy to help make changes for you.
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You can track your order here: https://besque.co/a/track or follow the tracking link we have sent you by email.
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Sometimes an order may pause for a quick review - this can happen if details like the delivery address don’t quite match up, or if our system just needs a little extra check to make sure everything is perfect before sending your products on their way.
Our team will always reach out to you if we need more information, and if you haven’t heard from us yet, you can expect a message very soon. This way, we ensure your order arrives safely and smoothly - straight to you, ready to bring a little glow into your day. ✨ -
Once you’re in your cart, click “Checkout.” On the new page, you can review your order, delivery address, and payment method. You’ll see a “Discount Code” box on the right-hand side - just pop your code in there to enjoy your savings! ✨
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Oh no - made a little mix-up? Don’t worry 🌸 We’re here to help! Just send us an email as soon as possible at hello@besque.co with your order number and details of the change. We’ll do our best to catch it before it ships and make things right 🌿
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Still waiting on you starting your skin journey? Let’s get to the bottom of it 🌙 If your order hasn’t arrived within the expected time frame, just reach out to us at hello@besque.co with your order number. We’ll look into it straight away and ensure your glow gets to you soon ✨
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It's possible your order required some checks before being dispatched, if this is the case, we will have reached out to you via email.
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Oops - it happens 🌸 If you forgot to apply your discount code at checkout, email us at hello@besque.co with your order number and the code you meant to use. If your order qualifies and hasn’t shipped yet, we’ll do our best to apply the magic ✨
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At Besque, your safety and the purity of our products are our top priorities. ✨ Because we create natural skincare and beauty items, for hygiene and safety reasons we are unable to accept returns. Once a product leaves our hands, we cannot guarantee its freshness or integrity, and we want to protect you from any risk.
We know it can feel disappointing, but your health and well-being are at the heart of every decision we make. 💛 If you ever receive a delivery that isn’t quite right, please reach out to our Customer Service team at hello@besque.co
We’re here to support you, answer questions, and help you feel confident and glowing with your Besque experience!